Returns & Exchanges
At Books, we want you to love every story you purchase; if you are not completely satisfied, you can return your items within 30 days of delivery. Please ensure that all books are in their original, unread condition to qualify for a full refund.
Return Process
- 1.Initiate Your Return
Log into your account and visit the 'Order History' section to select the items you wish to return and print your prepaid shipping label.
- 2.Pack Your Books
Carefully place the books in their original packaging or a sturdy box to prevent spine damage or corner creases during transit.
- 3.Ship the Package
Affix the return label to the outside of the box and drop it off at any authorized carrier location or schedule a home pickup.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.